Thank you for visiting and shopping at TomtheTomato.com. Following are the terms and conditions that constitute my Shipping Policy.
Products will be shipped directly from the United Kingdom (UK) via the Royal Mail.
Domestic Shipping Policy
Shipment processing time:
Your order will be processed where possible, within 3-7 business days.
A high volume of orders may mean that shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will likely be a significant delay in shipment of your order, you will be contacted regarding this.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
If you are an overseas customer, please get in touch via the contact form on this website. Please advise where you would like the book to be shipped to and you will then be provided details of shipping costs and an estimate of when you can expect your book to arrive.
TomtheTomato.com is not liable for any products damaged or lost during shipping. If you have received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Thank-you for your time and custom.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact get in touch using the contact form on this website.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact using the contact form on this website.